SkyGlowBeauty (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, shop with us, or interact with our services. By using our services, you agree to the practices outlined in this policy.

 

1. Information We Collect

We collect the following types of information to provide a seamless shopping experience:

a. Personal Information

We collect personal information that you provide to us, such as:

  • Account Details: Name, email address, password, and other registration details.
  • Contact Information: Billing and shipping addresses, phone number, and email address.
  • Payment Information: Credit or debit card details and other payment information (securely processed by third-party payment processors).
  • Order Details: Items purchased, order value, and purchase history.

b. Non-Personal Information

We automatically collect certain information when you use our website, such as:

  • IP address, browser type, device information, and operating system.
  • Cookies and other tracking technologies to enhance your shopping experience and analyze site performance.

2. How We Use Your Information

We use your information to:

  • Process Orders: Ensure accurate order fulfillment, payment processing, and delivery.
  • Customer Support: Respond to your inquiries, complaints, or feedback.
  • Personalize Your Experience: Recommend products, promotions, and content based on your preferences.
  • Improve Our Services: Analyze website performance, enhance user experience, and develop new features.
  • Marketing: Send you promotional offers, newsletters, and updates (you can opt out at any time).

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third parties who assist with payment processing, order fulfillment, shipping, and marketing.
  • Legal Requirements: If required by law or to protect our rights and comply with legal obligations.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and enhance your shopping experience.
  • Track website traffic and usage patterns.

You can manage your cookie preferences in your browser settings, though disabling cookies may affect website functionality.

5. Security of Your Information

We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Opt out of marketing communications.
  • Request the deletion of your personal data (subject to legal and business obligations).

To exercise these rights, contact us at support@skyglowbeauty.com.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
Email: support@skyglowbeauty.com
Phone: +44 7476 240265

Thank you for trusting SkyGlowBeauty. Your privacy matters to us.